lamentele

Chi ha detto che la Pubblica Amministrazione non funziona?

Ultimamente leggo e sento, da più parti, lamentele -le più disparate- riguardo la nostra Pubblica Amministrazione e i servizi da…

Quesito della Susi #1 – Il cliente ha sempre ragione?

Photo by Andrea Piacquadio on Pexels.com

Se la struttura dice di erogare un ottimo servizio, ma il cliente non è soddisfatto e si lamenta… indovinate a…

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